Wednesday 21 November 2012

BAHAMAS SMALL BUSINESS ACT & AGENCY COMING IN 2013


NEIL HARTNELL INTERVIEWED MARK A. TURNQUEST

NOVEMBER 2012

#Tribune Business Editor

#Appointing an eight-member private sector committee to drive the Small and Medium-Sized Enterprise Development Bill forward has created “some light at the end of the tunnel”, a well-known consultant yesterday revealing that 75 per cent of his clients in the sector were “struggling”.

#Mark Turnquest, of Mark A. Turnquest & Company, said that while the Government’s decision to appoint himself and seven other persons to the committee offered hope, many small businesses and entrepreneurs had adopted a ‘we’ll believe it when we say it’ attitude.

#Acknowledging the continued weakness of many Bahamian-owned small and medium-sized (SME) enterprises, Mr Turnquest told Tribune Business he had been forced to cut the fees he charged for developing business plans by between 33-66 per cent.

#And, while growth and optimism were unlikely in the short-term, Mr Turnquest said the Bill promised to usher in a “better business climate” for Bahamian SMEs by September 2013.

#The legislation will create the Small and Medium-Sized Enterprise Development Agency (SMEDA) as a ‘one-stop shop’ to facilitate all the industry’s needs, and Mr Turnquest told this newspaper that it was being structured to resist the political fall-out from changes in government.

#Disclosing that the Government had appointed the committee, featuring six men and two women, two weeks ago, Mr Turnquest said they were currently focused on assessing small business needs and consulting with those in the sector.

#Pledging that the committee would consult with the various industry associations, plus small businesses in New Providence and the Family Islands, early next year, he told Tribune Business: “We can see the light at the end of the tunnel.

#“We can see that by next year the small business community will be in a far better position.... Right now, our country is not in a good position economically. A lot of times, people agree that small businesses are the driving force, but only recently are we making an effort to bring together the small business consultants in the field who can assist the Government.”

#Apart from being hit by the recession, many Nassau-based small businesses have also had to contend with the disruption caused by the New Providence Road Improvement Project.

#“I see a lot of businesses not open and people losing interest,” Mr Turnquest said. “I spoke to a lot of my customers about the Small and Medium-Seized Enterprise Development Act, but a lot of them are not in a position to recover because the financing mechanisms are not available right now.

#“Lending institutions need to focus on new, high risk enterprises. That is one of the challenges right now. A lot of organisations have indicated they are going to lend money, but they are not practising what they preach.”

#And he further told Tribune Business: “Of my clients, 75 per cent of them are struggling.

#“All of them have under 10 people employed. That’s my market. Unfortunately, a lot of them have not yet started rehiring. Many of my clients had to go back to work in their shops; they have to work directly in the management of their companies and be there. They have not benefited from any recovery.

#“Only 25 per cent of my clients have started hiring one or two people back again.”

#Mr Turnquest said the struggles of the past four-five years had taken their toll on small business psychology, sapping the entrepreneurial spirit of many in the sector.

#“I found out that their demeanour, enthusiastic behaviour, is not there,” he told Tribune Business of many clients.

#“Presently, I’m doing a lot of planning and innovative-type marketing to see how I can attract new business myself. I, as a planner, have to do extra work to get my business back to where it is to survive.

#“I went from a $750 fee for a business plan down to $500. New start-ups, I’m charging $250. My average price for a business plan is $250-=$500. No one has the means to pay more.”

#Describing 2012 as “another year of drought”, Mr Turnquest added: “One of my clients has a pre-owned, used car business, and their sales are 30-40 per cent less than last year. That indicates people can afford less.

#“Coming into the Christmas holidays, my clients are not optimistic at all. They don’t anticipate holiday sales will cover them for the major losses they’ve faced for the past year-and-a-half.

#“I tell them that the Small Business Act and SMEDA will be hear next year. They’re not enthusiastic about that. While I told them it’s going to create a better business climate, they’re saying they’ve been suffering for too long, government has failed them for too long. They want to see it happen to believe it.”

#Mr Turnquest said the committee would advise the Government on what was needed to create a “productive small business sector”, adding that the groundwork for the legislation and SMEDA’s structure was now taking place.

#“Small business owners can feel confident now that by September next year they will have some type of facility where they will receive training, marketing and operational support,” he added.

#SMEDA, Mr Turnquest said, would “identify the best funding mechanisms” for Bahamian small businesses, be that local or overseas sources.

#This would also reduce the burden on the Bahamas Development Bank, government-sponsored venture capital fund and the Bahamas Agricultural and Industrial Corporation (BAIC).

#The intention, Mr Turnquest said, was that all these agencies would have their own mandate, with SMEDA focused on small businesses.

#Adding that the private sector would “drive” SMEDA, he said of its control: “Eventually there will be less government and more private sector..... The legal framework will go beyond political changes every five years.”

#Pointing out that he would never have agreed to sit on the Government’s committee unless he was sure “something meaningful” would result, Mr Turnquest said: “We’ll make sure that when changes in government take place, they’ll never interfere with business growth and economic development in the Bahamas.”

 

SMES NEEDS INNOVATIVE FINANCIAL FUNDING


NEIL HARTNELL INTERVIEWED MARK A. TURNQUEST
 
SEPTEMBER 2012

#Tribune Business Editor

#A leading small business consultant told Tribune Business he has “lost at least 50 per cent” of his client base over the last three years, as he urged potential microlenders to focus on the technology, manufacturing and creative sectors.

#Mark Turnquest, principal of Mark A. Turnquest Consulting and a BAIC Board member, pointing to 16 business clients who wanted to expand but could not due to an inability to obtain financing, said no new Bahamian entrepreneurs or small businesses were replacing those who had been lost during the recession.

#Praising Progressive Consumer Services and Transfer Solutions Providers (Mango) for their renewed focus on the microfinance and lending market, Mr Turnquest said credit advanced to small businesses must be linked to job creation and cover more than just start-up costs.

#“I’m so happy, so grateful to Mango and Progressive for thinking about small people, because right now the banks are not willing to lend money,” Mr Turnquest told Tribune Business.

#“Right now, we need it, and once we have it you will see a lot of businesses popping up that have the potential to hire a lot of people.

#“I have lost at least 50 per cent of my client base over the last three years because they’ve gone out of business, and the new ones and entrepreneurs are very few and far between right now because they can’t get the money.

#“I can produce a great business plan for my clients, but if they can’t get the financing, it’s no go. If they do not get the money, I am useless. I can make them business ready, but because they don’t have the financing I have a very low rate of success with new entrepreneurs. That’s how the market is. The cupboard is bare when it comes to business financing.”

#With the recession, unemployment and a high level of non-performing loans making commercial banks especially cautious on business lending, Mr Turnquest said innovative entrepreneurs were having a particularly hard time.

#“I have a lot of customers who have innovative businesses, but the banks say they’re too risky because they are ‘out-of-the-box’ type ideas,” he added.

#“They can’t seek financing because their risk profile is higher than normal....

#“I have 16 businesses wanting to expand in creative segments such as food processing exporting. That’s a major multi-million dollar agricultural sector where everything is done under one roof.”

#Suggesting that the private and public sectors combined needed to create a net 700 new jobs every month for the next three years to get the unemployment numbers down to a respectable level, Mr Turnquest said micro and small business lending needed to be tied to the use of technology and alternative energy by the borrower, plus job creation.

#And he argued that the sums advanced by lenders needed to be at least $25,000-$30,000 to make a meaningful difference. If credit was limited, it would be “wasted” on start-up costs and “not be beneficial in the long-run”.

#“Spread the costs over a lot of people and give them a chance,” Mr Turnquest argued.

#“I would like them [Mango and Progressive] to focus on technology, manufacturing and the creative industries. They are seriously underserved in the marketplace, and they could provide a lot of jobs.

#“They [Progressive and Mango] have to be comprehensive and want to serve every high risk business.”

#Noting that the Bahamas had lost at least two percentage points in agriculture’s share of Bahamian GDP, which had fallen from 5 per cent to 3 per cent, Mr Turnquest urged his countrymen to invest in local businesses.

#“We need domestic investment most importantly - Bahamians need to invest in domestic businesses,” he told Tribune Business.

#“I’m going to sit down and talk with the Mango people to show what the position is in the market, and my client base. We also need the small business community to up their game in terms of transparency and accountability.”

 

RELAX LENDING REGULATORY CONTRAINTS FOR SMES


NEIL HARTNELL INTERVIEWED MARK A.TURNQUEST
MAY 2012
#Tribune Business Editor

#The Bahamian authorities have been urged to relax legal and regulatory constraints to provide small businesses with “vital” access to international capital, a leading consultant telling Tribune Business the sector was currently “in ruins”.

#Mark Turnquest, head of Mark A. Turnquest Consulting, called on both the Government and Central Bank of the Bahamas to ease National Investment Policy and exchange control regulations, respectively, so that Bahamian companies and entrepreneurs could partner with international investors and gain access to much-needed investment capital that would sustain their efforts.

#He also told Tribune Business there needed to be better collaboration and co-ordination between the various government agencies, such as the Bahamas Development Bank and Bahamas Entrepreneurial Venture Fund, that are involved in small business financing and assistance, describing the current situation as too fragmented and involving numerous ‘overlaps’.

#And, calling for better business services and support networks to underpin initiatives such as the former Ingraham administration’s Jump Start programme, Mr Turnquest said “motivating” risk-taking in the small business sector was critical to the Bahamas’ economic recovery.

#Arguing that a $4.356 billion national debt and expanding fiscal deficit made it virtually impossible for the Government to provide the required financing, Mr Turnquest said: “The Central Bank needs to relax how we source our funding, so foreign investors can invest in small local industries and partner with young Bahamians who have talent and want to expand.”

#Describing such a move as “so vital” to the expansion of Bahamian business ownership through a thriving small business sector, he added: “The international market is willing to invest in local manufacturing and innovative industries in the Bahamas, but due to constraints and too much red tape it’s difficult for the small businessman to access this funding.”

#While the Government’s National Investment Policy mandates that certain industries and economic sectors are reserved for 100 per cent Bahamian ownership only, Mr Turnquest said that joint ventures/financing from international investors could be structured so there was no change in equity ownership. Preference shares and other debt instruments, he added, were possibilities.

#Asked by Tribune Business as to whether any international ‘angel’ investors or venture capitalists would be interested in financing Bahamian small businesses and entrepreneurs, Mr Turnquest said an article he previously wrote in the Bahamas Investor magazine had generated numerous inquiries.

#“People were calling me as to what the climate is here for investment,” he recalled. “I got a lot of positive feedback, because it exposed the business community to the international marketplace.”

#Again calling for the creation of a $15-$20 million Small and Medium-Sized Enterprise Fund, which would draw its original capital from a combination of commercial banks and other sources, and be run by the private sector, Mr Turnquest said the former Ingraham administration had failed to “invest in business support services” to support its small business lending activities.

#“The most they had with Self Starters was six successful businesses out of 100,” he added. “The Jump Start programme had no business support agency, so it will not be long before those people find financial difficulty.

#“My recommendation was always to establish a collaboration between the Bahamas Entrepreneurial Venture Fund, BAIC, Bahamas Development Bank and Self-Starter programme to set up some kind of Small Business Development Agency that could pool resources and come up with one national vision for small business development,” Mr Turnquest told Tribune Business. “You could then set the base for those kinds of business.”

#The Ingraham administration left in place legislation largely along the lines of Mr Turnquest’s thinking, a Small and Medium-Sized Enterprises Development Bill, which had as its centrepiece a Small and Medium-Sized Business Development Agency (SMEDA). It remains to be seen what the new government does with this.

#As for the current condition of the Bahamian small business sector, Mr Turnquest estimated that prior to the New Providence Road Improvement Project going full force, the recession had been claiming five victims per month.

#Projecting that at least 200-300 companies had gone out of business since 2007, he added: “The roadworks itself took about 115 between Robinson Road, Market Street, Blue Hills and Prince Charles Drive. What the recession started, the roadworks finished.... The small business sector is presently in ruins.”

#But, calling on Bahamian small businesses and entrepreneurs to take responsibility for their own fates, Mr Turnquest told Tribune Business: “We cannot rely on the Government.

#“The only way we can try and develop this economy is to get the small businessman mentally motivated to want to take that risk. Everyone has to be more accountable and responsible, get their accounting records straight, develop a marketing strategy and a creative business mindset that thinks about exceptional goods and services. Customer service has to be at a high level.

#“Products must be innovative, and you have to manage your costs and expenses. You have to know everything you sell will not produce a profit. Monitor your expenses and put accounting controls in place. We need to be extra creative now for the economy to move on.”